Help

This page is here to help you join, access the units, and solve problems. If after reading this page, you still need help, please contact us.

How to Start a Free Forever Free Trial Membership

Planet Bonehead offers an unlimited free trial to access our foundational Planet Bonehead Ocean Plastic Unit and Quantassey Pioneers of Possibility Unit.

On Mobile: Click the hamburger menu icon, and choose JOIN/UPGRADE from the menu.

Once there, choose the Free Forever Membership, and complete the free checkout.

There is no time limit; no automatic charges; no credit card required; and no need to remember to cancel.

Gain unlimited access to both complete units, including the complete Teacher Resource Kit free forever. If you decide you'd like access to the rest of the Planet Bonehead or Quantassey libraries, then you may upgrade to a full membership for either or both programs.

ALL our units follow the same format and quality. So if the free unit is to your liking, then you will find great value in all the other units as well, and you're free to upgrade if you want to access the rest of the unit library.

How to Upgrade to a “Full Access” Individual Membership

Whether you already have a free membership or not, you may upgrade to a premium membership for Planet Bonehead and/or Quantassey at any time.

On Mobile: Click the hamburger menu icon, and choose JOIN/UPGRADE from the menu.

Once there, choose the premium membership(s) for either or both programs, and click the “Sign Up Now” button.

Once the program(s) you wish to join are in your cart, follow through to complete checkout.

Once payment is completed, you will be logged in with your upgraded account, and you will have immediate access to all the premium units for the program(s) you joined.

Paid memberships for both programs are for:

1. ONE teacher to use the program in your class, or
2. ONE family for home or home school use, or
3. ONE individual using the program for an audience of 25 or fewer children.

Premium memberships are paid annually. Your membership will renew automatically each year at the same rate, so your initial rate will be locked in for the duration of your continued membership.

Cancel at any time to avoid future charges.

Please note that new membership rates will increase as we add units. So if you cancel, and wish to return, you will need to do so at the current rate.

How to Upgrade to a “Full Access” Group Membership

If you need licenses for multiple people, or for large audiences over 25 viewers at a time, then please contact us for a “Full Access” Group Membership.

You will need a separate license for:

1. each teacher who plans to use the program in their class, or
2. each family in your home schooling group, or
3. every 25 children in your audience in cases where the program will be used for large audiences, like at a camp.

With a “Full Access” Group Membership, you will be able to create separate login accounts for each individual in your school, district, or organization.

Premium Group memberships are paid annually. Your membership will renew automatically each year at the same rate, so your initial rate will be locked in for the duration of your continued membership.

Cancel at any time to avoid future charges. Canceling a group membership will deactivate ALL the sub-accounts for your organization.

Please note that new membership rates will increase as we add units. So if you cancel, and wish to return, you will need to do so at the current rate.

How to Log Into Fuelblue.com

To watch any unit's videos, you must first be logged into the Fuelblue.com website.

On Mobile: Click the hamburger menu icon, and choose MY ACCOUNT from the menu.

On the Log in page, enter your username and password, then click the “Log In” button below the form.

Once logged in, you will be able to access the units for the premium programs you've signed up for.

How to Access Your Account

To access your account, you must be logged in. Either way...

On Mobile: Click the hamburger menu icon, and choose MY ACCOUNT from the menu.

If you're not yet logged in, you will be taken to the login page. Once logged in, you will be redirected to your account page.

If you are already logged in, this same button will take you directly to your account page. There you can see account details, payment methods, active memberships, and past purchases.

How to Log In If You Forgot Your Username or Password

If you can’t remember your username or password, click the “Lost password” link below the log in form.

You will be asked to enter your username or email address. When you do, you will receive an email with a link to log into the website and reset your password.

How to Stream Unit Videos

The complete videos for each unit are available to stream from the respective unit's page.

Both Quantassey and Planet Bonehead work the same way. Use the top dropdown menu for either program and choose the “Explore the Units” link. You will be taken to the units page for that program.

On the units page, choose from the units currently available to you. If you have a free trial membership, you will only have access to the Planet Bonehead Ocean Plastic Unit and the Quantassey Pioneers of Possibility Unit. If you have upgraded to a paid membership for either or both programs, then you will have access to all the currently published units for those programs. Plus, you will have immediate access to all future units.

Alternatively, you may stream our educational content through our distribution partners at SAFARI Montage, Learn360, Boclips, and ClickView. Please note that it will take several weeks to months for new units to be streamable with our partners once we have made them available here on this website.

How to Download Teacher Resource Kits

Follow the instructions above to visit the page for any unit available to you.

On each unit's page, you will see the Teacher Resource Kit available for download. Click that button to gain immediate access to the PDF.

How to Cancel Your Subscription

If you join Planet Bonehead using the Free Forever free trial membership, then you have no subscription. This tier membership requires no credit card, and incurs no automatic charges. Therefore, it is not necessary to cancel anything.

If you have a paid membership, you are free to cancel at any time to avoid future charges.

On Mobile: Click the hamburger menu icon, and choose MY ACCOUNT from the menu.

From your account dashboard, click on “My Subscriptions” from the left side menu.

On the Subscriptions panel, you will see a big button to “Cancel” your subscription. Click that!

What About Money-back Guarantees or Refunds?

At Fuelblue, our main objective is to provide useful STEAM education resources for teachers to use in the classroom.

Your paid membership serves a dual purpose: it's your payment to access the material yourself, but more importantly, it's a contribution to help us continue production and free distribution to teachers who desperately need it.

In order to keep membership rates as low as possible, we do not have the staff or resources to process refunds. This is why we offer a “free forever” free trial, rather than one that automatically charges you after a certain number of days.

Therefore, please understand that we don't offer refunds or money-back guarantees.

However, you are free to cancel any paid membership at any time to avoid future charges.

Contact Us for Further Help

If you tried everything above and can’t figure out how to solve your problem, contact us so we can help.